Frequently asked questions

Can't find your answer? Text us — we reply within minutes.

Do I need to be home during the cleaning?

Nope. Many clients let us in and go about their day. We're insured and trusted — you decide how to give us access.

Do you bring your own supplies and equipment?

Yes — everything. Vacuum, mops, products. If you'd rather we use your products (allergies, pets), just tell us and we're happy to.

How does pricing work?

We quote each job based on size, condition, and service type. See starting rates on our Pricing page — your exact price arrives by text within minutes, no obligation.

Are you insured?

Fully. Your home is protected on every visit, and documentation is available for commercial clients and property managers.

What if I'm not satisfied?

We come back and fix it free. That simple — it's our satisfaction guarantee on every clean.

Can I cancel or reschedule?

Yes — just give us 24 hours' notice by call or text and we'll reschedule at no charge.

Are your products safe for kids and pets?

We use home-safe professional products, with gentler options on request. Tell us about your pets in the booking notes.

What areas do you serve?

All of San Diego County — Oceanside to Chula Vista, La Jolla to El Cajon. If you're in the county, we come to you.

Ready? Book your cleaning →